A desire to provide customers with the highest level of service and a mutual passion for rugby brought together Rygor and Alide Hire Services.
A desire to provide customers with the highest level of service to meet their business needs and a mutual passion for rugby brought together Rygor, the UK’s largest Commercial Vehicle Dealer group and South West-based Alide Hire Services.
Brett Thompson, operations director at Alide Hire Services said: “We were looking to increase our fleet to include Mercedes-Benz Vito and Sprinter vans, as well as needing a more bespoke vehicle option which could include a crane. It was at a Bath Rugby event where I was introduced to Tim Stacey and our positive working relationship with Rygor developed from there.
“The team at Rygor’s Westbury branch took the time to present all vehicle options which would suit our business needs and did a really great job at understanding what was important to our company. I would certainly recommend Rygor. Particularly Dean Flockton in the van sales team and truck sales executive Marcus Cahalin who have made the experience a lot easier than we have come to expect from other dealerships in the industry. I have been very impressed.”
One of Alide Hire Services’ most recent additions to its fleet, a bespoke 7.5 tonne FUSO Canter, will be maintained on a full repair and maintenance contract at Rygor’s Westbury branch.
“The benefit of R&M to our business is huge. We can manage our vehicle downtime and control cash-flow, reducing unexpected servicing costs. Also a six-weekly check on a vehicle does keep it in tip top condition and helps us to deliver the quality of service to our customers that we are always looking to achieve.”
Tim Stacey, managing director at Rygor, said: “At Rygor, we have always placed a great importance on supporting the local community and worthwhile causes within it. Rygor has been working with Bath Rugby for almost 13 years, building a relationship as the club’s Official Commercial Vehicle Partner, which continues to go from strength to strength. Our affiliation with Bath Rugby has also provided us with the opportunity to meet likeminded businesses, such as Alide Hire Services, in the local area who also share a passion for our local Rugby team!
“I am thrilled that Brett has found the team at Rygor to be proactive and constructive to his business needs, as we pride ourselves on delivering excellent customer service and on Setting Standards in the industry, an ethos which I know is also at the heart of Alide Hire Services. We look forward to continuing to work with both Brett and his team and Bath Rugby in the future.”
Matt Powell, business development director at Bath Rugby, said: “We are lucky enough to have a large network of businesses who we communicate with regularly, and know how important introductions can be, especially for local companies. Both Rygor and Alide Hire Services have been firm supporters of Bath Rugby over the years, so we’re really pleased to have helped put them in touch through one of our networking events.”
With 11 branches throughout Berkshire, Gloucestershire, Oxfordshire, Somerset, West London, Wiltshire and Worcestershire, Rygor are a multi award winning specialist Mercedes-Benz van and truck Dealership.