Mercedes-Benz Service24 Breakdown Cover Roadside Assistance Recovery
Service24: Demand more. MobiloVan Free breakdown cover & roadside assistance–for life^

Free breakdown cover & roadside assistance – for life^.

When you buy a new Mercedes-Benz van, or you service your current van with Rygor you get so much more.

You’ll get free breakdown cover & roadside assistance^ - MobiloVan - for 3 years on all new vans and then automatic renewal for another year once it’s outside its 3-year manufacturer warranty – each time you service your van with an Authorised Mercedes-Benz Vans Dealer.

This means complete peace of mind when your van is out on the road, and it saves you on the time and cost. Sourcing equivalent breakdown cover typically costs up to £189.50*, which is similar to the cost of a minor service, so it’s hard to argue against choosing a service with us.


No other manufacturer offers more cover.

This is a unique package, protecting you for far more than mechanical breakdown:

  • Driver mishap cover for the first 3 years - covering empty fuel tanks and misfuels, vandalism, theft, lockouts and replacement keys, and more
  • Forward travel of load and crew is covered
  • Dedicated services for electric vans – running out of charge is covered, along with the driver mishaps listed above, and a trained e-technician will arrive to get you moving again
  • Exclusively Mercedes-Benz - support from Mercedes-Benz technicians with GenuineParts and guaranteed for 2 years

Key Features

  • MobiloVan covers you for breakdowns 24/7 anywhere in the UK and across Europe. You can call us any time, day or night, and a fully trained technician will attend, and where possible fix the issue at the roadside
  • If they can’t repair it there and then, they’ll recover your vehicle to the nearest Mercedes-Benz approved workshop for repair, where you’ll be given a range of options to keep you on the road - Our breakdown technicians only work on Mercedes-Benz vans and will arrive in a van stocked with Mercedes-Benz specific diagnostic equipment and GenuineParts, meaning we can hopefully get you back on the road sooner
  • As long as the breakdown meets our eligibility criteria, there is no call-out charge, labour charge or recovery fee
  • MobiloVan automatically covers your van throughout its three-year warranty. If you wish to extend this cover for up to 30 years*, all you need to do is ensure it is serviced at an authorised Mercedes-Benz Dealer.
  • Even if you miss a maintenance service, with each new service at a Mercedes-Benz Commercial Vehicle Dealer you are automatically entitled to the care-free security of MobiloVan UK again, for up to thirty years
  • We have a rapid response time of under 60 minutes on average, with a roadside repair rate of 80%, rivalling the AA, RAC and Greenflag
  • We offer a replacement vehicle for your onward travel (subject to availability)

For more details, download the MobiloVan UK brochure, or get in touch with your local Rygor team.

^MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply. See www.mbvans.co.uk/mobilovan for more details.

*Based on a representative selection of competitor breakdown cover quotations March 2022.

Have you broken down or need assistance?

To request roadside assistance from the UK Call 00800 3777 7777 or +44(0) 207 660 9991

From mainland Europe Call +44(0) 207 660 9991

Breakdown support for customers with hearing impairments is provided via the following email address: hls.gbr@cac.mercedes-benz.com

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Data Privacy Policy

Here at Rygor, we take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law in May 2018.

We will contact you as advised with the manufacturer and our nominated partner supplier to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided for the replacement of your vehicle and car care related products.

We cross-check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact.

We combine data from various sources into one place, to deliver a more personalised experience to you. We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer.

Under the General Data Protection Regulation, you have the right to:-

Request copies of your data, the rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format.