Rygor Gloucester Mercedes-Benz Servicing Explained The very best care for your car

Servicing Explained

The very best care for your car

Mercedes-Benz Authorised Repairer servicing combines unrivalled technical expertise with exceptional customer care, outstanding value, and complete peace of mind. Depending on the age or mileage of your Mercedes-Benz, your Authorised Repairer will carry out an ‘A’ or a more comprehensive ‘B’ service. Either way, they’ll only change parts when they’re scheduled for replacement and will always give you written confirmation of the work carried out.

What's included in your service?

When our expert technicians inspect your vehicle, they provide you with a personalised film outlining your visual health check and the work required. This is otherwise known as StarView and rest reassured no work will be carried out without your approval.

Once approved, you will receive a quotation for a service made up of two parts: Routine Maintenance and Recommended Additional Items*. Routine Maintenance includes a full inspection plus those items needed at every service such as oil/filter change. A more thorough ‘B’ service will also involve elements such as a brake test and headlamp alignment.

Recommended Additional Items ensure your car operates to an optimum level and are determined by your vehicle’s age and mileage.

Keep cool with an Air Conditioning check

Keeping the temperature down in your car is vital during the warmer months of the year. The air conditioning system in your Mercedes-Benz uses refrigerant gas, which can deplete when the air conditioning isn’t used frequently.

If your car starts to feel warmer than normal, then it might be time for an air conditioning service. Bring your car in to a Mercedes-Benz Authorised Repairer and we’ll service your air conditioning with the right gas for your vehicle

Digital Service Report

With our Digital Service Report, your vehicle’s service history is always available online, and can be securely accessed through any of our Authorised Repairer. So you’ll never have to worry about losing your paper copy.

Up to 30 years free Roadside Assistance

If your Mercedes-Benz was manufactured from October 1998 onwards, you’ll get free renewal of your Roadside Assistance every time the car is serviced at a Mercedes-Benz Retailer. This continues for up to 30 years, giving you decades of driving confidence.

Benefits of Rygor Mercedes-Benz Aftercare

We understand how important your car is to you and know that you’ll expect the highest possible service every time you visit us, that’s why:

  • Each technician is fully-trained by Mercedes-Benz, and will know your vehicle inside and out
  • Our retailers only use genuine parts, which will keep your car operating at its peak
  • The advanced workshops house the latest tools and diagnostic equipment
  • We complete a complimentary Vehicle Health Check with every visit
  • Your vehicle undergoes a full valet and sanitisation process before being returned to you
  • We offer a variety of payment methods, which includes an online option for convenience
  • Our modern showroom offers an excellent place to relax while your vehicle is serviced

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Data Privacy Policy

Here at Rygor, we take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law in May 2018.

We will contact you as advised with the manufacturer and our nominated partner supplier to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided for the replacement of your vehicle and car care related products.

We cross-check your data with the DVLA to ensure accurate and timely communications can be made. We track data around email interaction to understand whether communications have reached you e.g. MOT reminders. We check driver and vehicle profiles including drive time, vehicle age and type of work due to help prioritise customer contact.

We combine data from various sources into one place, to deliver a more personalised experience to you. We take steps to ensure that any businesses that we work with have security protocols and policies in place to manage and record your data privacy and preferences correctly and that your data is stored securely. The security of your data is paramount. Documentation can be supplied on request from our Data Protection Officer.

Under the General Data Protection Regulation, you have the right to:-

Request copies of your data, the rectification of your data, erasure of your data, object to us or restrict the processing of your data and where our systems allow, give electronic access to copies of your data in a digital format.