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Takata Airbag Recall

Rygor Auto

If you have received a recall notice for your van from Mercedes-Benz please contact us now so we can ensure your vehicle is repaired at a time that is convenient for you.

Please call our dedicated booking hotline now on 01373 855960 or complete the enquiry form below, quoting your reference number.

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Here at Rygor, we take your privacy seriously and will only use your personal information for the following purposes to administer your account and to provide the products and services you have requested from us. Informing you during contact and for marketing purposes, gaining your consent about the way your data is obtained and processed by us, is a legal requirement of The General Data Protection Regulation (GDPR) which becomes law in May 2018.

We will contact you as advised with the manufacturer and our nominated partner supplier to ensure the ongoing safety and care of your vehicle and any policies are maintained, and where consent is provided for the replacement of your vehicle and car care related products.

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What is the recall?

TK Holdings, Inc. ("Takata") has informed Mercedes-Benz AG that specific climatic conditions may, over time, cause a chemical change in the propellant in the airbag inflator of certain Takata airbags. In the event of an accident in which the airbag is deployed, this change could cause the airbag inflator to burst due to increased internal pressure. In this case, the airbag would not provide any restraint effect and the vehicle occupants would be at a risk of injury due to separating parts of the airbag inflator.

How do I know if my vehicle has an outstanding recall?

Using your vehicle registration or 17-digit vehicle identification number (VIN) we're able to determine if there is an outstanding safety recall on your vehicle.

Where can I find my 17-digit vehicle identification number (VIN)?

This can be found at the lower passenger side of the windscreen from the exterior of the vehicle. It can also be found in the V5 registration document of the vehicle.

Is there any charge for the cost of repairs on the recall?

As part of this recall, we will replace the front driver airbag on your vehicle. This will take approximately half an hour to complete and will be carried out free of charge

Please call our dedicated Recall Hotline now on 01373 855960 now or complete the enquiry form, quoting your reference number.

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Company Info

Rygor Commercials Ltd FCA Reference No 469555 is an Appointed Representative of Citrus Compliance, Citrus Compliance is a Trading Name of Andrew Smith which is authorised and regulated by the Financial Conduct Authority FRN 826675.

We may receive a commission or other benefits from the finance provider for arranging finance for you but only if you decide to enter into an agreement with them. This may be a fixed amount or a percentage of the amount that you borrow. The interest rate and/or APR offered to you is not affected or influenced by the commission that we receive. You can make a disclosure request at any time and by any means including over the phone, by email, in writing or at the dealership.

At Rygor, all members of staff are entitled to be treated with dignity and respect in our place of work. This means freedom from sexual harassment, feeling safe and supported, and having access to redress if such behaviour does arise. We deplore all forms of sexual harassment and seek to ensure that the working environment is safe and supportive to all those who work for us. This includes employees, workers, agency workers, volunteers, and contractors in all areas of our Company. If you would like to review our Sexual Harassment Policy, please feel free to request a copy by contacting us at info@rygor.co.uk.

Reg Office: 23 The Broadway, West Wilts Trading Estate, Westbury, Wiltshire, BA13 4JX

Reg. Company Number: 1884237

VAT Reg. No 423007208