MobiloVan Breakdown Assistance

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MobiloVan – Mercedes-Benz Van’s Roadside Assistance

Mercedes-Benz’ MobiloVan roadside assistance helps to keep your business moving.

When you purchase a new Mercedes-Benz van from Rygor, you will automatically receive MobiloVan UK as standard, a FREE European-wide van roadside assistance package, complimentary for up to thirty years*.

Mercedes-Benz MobiloVan is a free, 24-hour roadside assistance service operated by trained Mercedes-Benz vans technicians, meaning you can rest assured that we have you covered by specialist mechanics that know your vehicle inside out.

If your van was registered after 1 October 2012 and suffers a technical breakdown that renders it immobile, you can call MobiloVan 24 hours a day, 7 days a week, from anywhere within the UK and Europe.

  • Free 24-hour support for Mercedes-Benz vans
  • Rapid response within 60 minutes on average
  • 80% of vans repaired roadside
  • Up to 30 years cover* from date of van registration

Wherever you are, you’re covered

If you’re currently broken down and need our support, please call the below roadside rescue number:

From the UK:

00800 3777 7777 or +44 (0) 207 660 9991

From mainland Europe:

+44 (0) 207 660 9991

For customers with hearing impairments, please email:

hls.gbr@cac.mercedes-benz.com

Please have the following information available, so that we can assist you as quickly as possible:

  • Vehicle details (VIN and registration number)
  • Owner/company details
  • Fault or description of the issue
  • Location of the breakdown

Key Features

  • MobiloVan covers you for breakdowns 24/7 anywhere in the UK and across Europe. You can call us any time, day or night, and a fully trained technician will attend, and where possible fix the issue at the roadside
  • If they can’t repair it there and then, they’ll recover your vehicle to the nearest Mercedes-Benz approved workshop for repair, where you’ll be given a range of options to keep you on the road
    Our breakdown technicians only work on Mercedes-Benz vans and will arrive in a van stocked with Mercedes-Benz specific diagnostic equipment and GenuineParts, meaning we can hopefully get you back on the road sooner
  • As long as the breakdown meets our eligibility criteria, there is no call-out charge, labour charge or recovery fee
  • MobiloVan automatically covers your van throughout its three-year warranty. If you wish to extend this cover for up to 30 years*, all you need to do is ensure it is serviced at an authorised Mercedes-Benz Dealer.
  • Even if you miss a maintenance service, with each new service at a Mercedes-Benz Commercial Vehicle Dealer you are automatically entitled to the care-free security of MobiloVan UK again, for up to thirty years
  • We have a rapid response time of under 60 minutes on average, with a roadside repair rate of 80%, rivalling the AA, RAC and Greenflag
  • We offer a replacement vehicle for your onward travel (subject to availability)

For more details, download the MobiloVan UK brochure, or get in touch with your local Rygor team.

Terms and Conditions

*MobiloVan applies to vehicles purchased from an authorised Mercedes-Benz Dealer, originally destined for and first registered in the UK on or after 01.10.2012. To extend your coverage beyond the initial three years of warranty cover and up to a maximum of thirty years, have your vehicle serviced at one of our approved workshops and it will automatically be renewed until the next service is due. Terms and conditions apply.

Why Rygor?

With 11 branches throughout Berkshire, Gloucestershire, Oxfordshire, Somerset, West London, Wiltshire and Worcestershire, Rygor are a multi award winning specialist Mercedes-Benz van and truck Dealership.