Keep your business running 24 hours a day with Mercedes-Benz 24hr breakdown assistance, and you’ll never be left stranded.
Although we focus on ensuring your truck is maintained to the highest of standards and any issues are identified quickly and resolved efficiently, sometimes unexpected events do happen. That’s why if your truck should unexpectedly fail, we offer Mercedes-Benz Service24h Roadside assistance.
No matter the time or day, you can rely on support from the Mercedes-Benz Service24h team to get you moving again – 365 days a year. With an average attendance time of under one hour anywhere in the UK and an average roadside repair rate of 90%, we set the industry benchmark for roadside assistance.
What’s more, in the unlikely event that you have to call the Service24h team and it’s not fixed within 24 hours (for a Euro VI truck on a complete service contract), we’ll provide a replacement like-for-like vehicle and cover the financial rental equivalent.
To request Service24h for Truck from the UK and abroad, please call: 00800 5777 7777
If you're unable to dial the above freephone number, please call: 0207 660 9992
For Service24h for Canter, please call: 0207 975 7092
On receiving a call for roadside assistance, the team will dispatch a qualified Mercedes-Benz Technician, who will be equipped with state-of-the-art diagnostic and Service24h communications technology, to identify the fault and get your vehicle back on the road, with minimal delay.