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Playing Our Part: Putting the Spotlight on Mike Parrish, Rygor Reading Parts Advisor

Friday 3rd April 2020 Mike Parrish

“Rygor Reading is a really close site and many of us have worked together for several decades. But now, teamwork is more important than ever before. We are supporting each other, to be able to support our customers, especially those…

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STAY HOME

Friday 3rd April 2020 stay home

Amid the developing coronavirus situation, we are supporting the stay home initiative. However, we also would like to recognise the front-line workers and key UK businesses that are continuing to work hard 24 hours a day, 7 days a week…

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Uptime

Mercedes-Benz Uptime: the ground-breaking service innovation for maximum availability and planning reliability of your vehicles.

Fully automatic telediagnosis in real time, early detection of critical states, precise handling recommendations and personal customer care by Mercedes-Benz Service, as well as repair solutions perfectly tailored to the business needs of the customer. The result: workshop visits are significantly easier to schedule and vehicle availability increases.

  • Transparency over the vehicle status of the entire fleet in real time
  • Personal support from your Mercedes-Benz service partner
  • Prompt information and clear indication of recommended action when repair or maintenance requirements are identified
  • Maximum planning control and efficiency for your workshop visits
  • Increased vehicle availability within your fleet

Intelligent Vehicle Networking

By using intelligent vehicle networking brings your company and Mercedes-Benz Service closer to one another. Fully automatic telediagnosis continuously checks the status of the vehicle systems in real time, allowing critical conditions to be spotted at an early stage, if maintenance or repairs become necessary, Mercedes-Benz Service will personally inform and support you with a perfectly tailored repair solution which matches your business needs.
Connected system
Customer support

Realtime Customer Support

Three services, one aim: through real-time personal customer care, Mercedes-Benz Uptime noticeably increases your vehicle availability – by helping you to avoid vehicle breakdowns, by ensuring efficient management of repair and maintenance work and by providing real-time support as part of your repair measures.

Recommended action at a glance

The exclusive Mercedes-Benz Uptime customer portal provides you with a full overview of the current status of your entire fleet in real time.Choosing Mercedes-Benz Uptime* gives you access to the exclusive online Mercedes-Benz Uptime portal. It provides a complete overview of the overall status of your vehicles in real time: all current messages from Mercedes-Benz Uptime are displayed in a clear format. Information on the current status of wearing parts and operating fluids in the individual vehicles is available to you here. This allows optimal maintenance and repair scheduling. And if, in addition to Mercedes-Benz Uptime, you use FleetBoard, this information is also displayed in the FleetBoard cockpit, allowing you to continue to work with your familiar systems.

Uptime portal

Contact us to find out more about Uptime

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For more information on Mercedes-Benz Uptime speak to our experienced truck sales team today on 03303 119 872.

*Available for new Actros, Arocs, Antos orders from 10/2016. Available as an option with every Mercedes-Benz Service Contract or as a separate product. Can be combined with all FleetBoard services. In conjunction with FleetBoard BlueCore Box which is a deselectable standard item for Actros and optional equipment for Arocs and Antos.