Mercedes-Benz Uptime: the ground-breaking service innovation for maximum availability and planning reliability of your vehicles.
Fully automatic telediagnosis in real time, early detection of critical states, precise handling recommendations and personal customer care by Mercedes-Benz Service, as well as repair solutions perfectly tailored to the business needs of the customer. The result: workshop visits are significantly easier to schedule and vehicle availability increases.
- Transparency over the vehicle status of the entire fleet in real time
- Personal support from your Mercedes-Benz service partner
- Prompt information and clear indication of recommended action when repair or maintenance requirements are identified
- Maximum planning control and efficiency for your workshop visits
- Increased vehicle availability within your fleet
Intelligent Vehicle Networking
Realtime Customer Support
Three services, one aim: through real-time personal customer care, Mercedes-Benz Uptime noticeably increases your vehicle availability – by helping you to avoid vehicle breakdowns, by ensuring efficient management of repair and maintenance work and by providing real-time support as part of your repair measures.
Recommended action at a glance
The exclusive Mercedes-Benz Uptime customer portal provides you with a full overview of the current status of your entire fleet in real time.Choosing Mercedes-Benz Uptime* gives you access to the exclusive online Mercedes-Benz Uptime portal. It provides a complete overview of the overall status of your vehicles in real time: all current messages from Mercedes-Benz Uptime are displayed in a clear format. Information on the current status of wearing parts and operating fluids in the individual vehicles is available to you here. This allows optimal maintenance and repair scheduling. And if, in addition to Mercedes-Benz Uptime, you use FleetBoard, this information is also displayed in the FleetBoard cockpit, allowing you to continue to work with your familiar systems.
Contact us to find out more about Uptime
*Available for new Actros, Arocs, Antos orders from 10/2016. Available as an option with every Mercedes-Benz Service Contract or as a separate product. Can be combined with all FleetBoard services. In conjunction with FleetBoard BlueCore Box which is a deselectable standard item for Actros and optional equipment for Arocs and Antos.