We understand the importance of your fleet to your business, which is why the After Sales team at Rygor is on hand night and day to help you keep your company moving forward – just ask Richard Stephens at Stocked, one of the UK’s fastest growing chilled van operations, based in Somerset.
Richard said: “Back in 2011 I was looking for alternative servicing options for the company’s fleet and was recommended Rygor by another business in the local area who uses the Dealer. Steve Evans, Service Manager at the Westbury branch of Rygor really stepped up to the plate and took the time to understand our company needs to be able to best service our fleet.
“Steve and the entire team at Rygor has succeeded in, not only keeping our fleet on the road, but providing us with a service level which is second to none. They really think about what will make our lives easier and are the first company I have ever worked with who have accepted our chilled vehicles into their workshops fully stocked and plugged them in to keep the contents fresh while they work on them. This may sound like a little thing, but not having to take the time to empty the vehicles can save us between two and three hours when visiting a workshop, which means we can get our vans back on the road quicker and fulfil our commitments to our customers.
“What’s more, Rygor accepts our vehicles into their workshops at times which are convenient to us, including weekends and evenings and always keep us up to date on the status of our vehicles. The team at Rygor is proactive and attentive – it’s just like having an internal fleet team, which is perfect for me as they keep our vehicles on the move, so I can focus on managing the business.
“Nothing is too much trouble for Rygor and I never take for granted our brilliant relationship. I honestly can’t fault the team at all and look forward to continuing to work with Rygor going forward.”