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National Apprentice Week Q&A With Rygor Apprentice, Dalton Crew

Wednesday 5th February 2020

To recognise National Apprentice Week, Talitha Scott, Communications Assistant for Rygor Commercials Ltd. sat down with Dalton Crew, one of Rygor’s third-year Truck Apprentices. Dalton has been working for Rygor, as part of its Mercedes-Benz Commercial Vehicle apprenticeship programme since 2017 and he…

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Mercedes-Benz Vans Business Barometer – Keeping Christmas Moving

Friday 20th December 2019

Roads are expected to be far busier than usual today on ‘Frantic Friday’, according to Highways England, with millions of people travelling to visit family and friends over the festive period. With new research from Mercedes-Benz Vans revealing that 95%…

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Rygor displays second to none aftersales support

Rygor customer, Mike, who owns a telecommunications company, was looking for a Dealer who could look after his 4X4 Mercedes-Benz Sprinter and found the team at Rygor to be incredibly knowledgeable on the product.

“Andy Passco (Rygor group quality and compliance manager) from Rygor was amazing, he has the knowledge and understood the product inside and out. He answered the phone quickly and was responsive. He spoke my language – was dead honest with me.

“Andy and James Edwards (Rygor technical specialist) met with me and they worked in collaboration with me. I knew that I was using a dealership who knew what they were talking about and what they were doing.

“It doesn’t matter that I am a smaller customer, they treat me like anyone else. I come in and I ask questions, but people take the time to answer them for me. They explain to me why they are doing things and will happily take me to see the vehicle.

“The bottom line is, I trust Rygor. They do what they say they will. When things do go wrong, as naturally,  they can do from time to time, they soften the blow and do everything they can to help. Good service is easy to say, harder to deliver. Rygor delivers it. I am made to feel worthwhile. I am not just a number.

“From Rygor I get what I want. Trustworthy service and people who know what they are doing. They are open and honest and for that I am grateful.” Mike added.