Rygor’s Mercedes-Benz Vans back-up is a breath of fresh air
Oxford Air Conditioning promises its customers ‘Comfort Without Compromise’ – and that’s exactly what it gets from its Mercedes-Benz Vans.
The Abingdon-based company offers a complete air conditioning and refrigeration service, monitoring clients’ installations via its bespoke asset management software. Its customers are located nationwide, but primarily in London and the Home Counties.
Oxford Air Conditioning purchased its first three Vito models from the city branch of Rygor, Britain’s largest Mercedes-Benz Commercial Vehicle Dealer, in 2012. It now runs a number of vehicles from the mid-sized range, including its first New Vito. The 116 BlueTec Long arrived shortly after its first Citan small vans – both are 111 CDI models with fuel-efficient 110 hp engines.
“We’ve tried other manufacturers’ vans in the past but none were as well-built, reliable and durable as a Mercedes-Benz,” confirmed Managing Director Darren Crawley. “The three-pointed star, meanwhile, helps to reinforce our own image and reputation as a quality business.”
He continued: “Our first Citans have been assigned to engineers who undertake pre-planned maintenance. These vehicles are highly cost-effective to operate and ideally-sized for this type of work.
“The Citan’s Extra-long body means they can put their 1.8m ladders straight in the back and still have plenty of room for their tools. I’m assured it’s a lovely drive too – smooth, quiet and well appointed. All in all, they tell me, it’s just a great little van.”
Crucial to the appeal of its Mercedes-Benz vehicles is the back-up that Oxford Air Conditioning receives from Dealer Rygor. Its vans are the subject of comprehensive Complete Care contracts under which simple, affordable monthly payments cover all routine maintenance costs as well as – in the unlikely event that one should be needed – the replacement of major items such as an engine, gearbox or rear axle.
Contracts can also be tailored to an operator’s specific needs, an option taken up by Oxford Air Conditioning. “We work our vehicles hard so have commissioned Rygor to carry out interim safety checks every 10,000 miles,” explained Mr Crawley.
“When you’re running a business you don’t need any extra hassle or worry. Rygor’s contract repair and maintenance support represents a stress-free solution that gives me the peace of mind which comes from knowing I’m sending my guys out each day in vehicles which are exceptionally safe and maintained to the highest standard by factory-trained technicians, fitting only Mercedes-Benz GenuineParts.”
Like all Mercedes-Benz Vans, Oxford Air Conditioning’s vehicles came with three-year, unlimited mileage warranties and, because they are maintained within the manufacturer’s UK Dealer Network, also benefit from additional, reassuring MobiloVan cover which runs for 30 years and includes free Service 24h emergency roadside assistance.
Rygor Van Sales Executive Felix Brenninkmeijer provides the operator with a highly focused account management service. “Oxford Air Conditioning prides itself on efficiency, reliability, quality and customer service, attributes which are perfectly aligned with Rygor’s mantra of Setting Standards as well as the prestige of the Mercedes-Benz product. We have built a positive relationship with Darren and his company and look forward to continuing to build upon this by providing him with the highest level of service.”