Warranty Administrator

Rygor Auto, Swindon

£27k pa (OTE £31k)

Mon – Fri, 08:00am – 17:00pm

Your Role

At Rygor Auto, we are looking for an experienced and dedicated Warranty Administrator to join our award-winning team at our Swindon branch. We are looking for an individual who is passionate about delivering exceptional customer service through a highly organised approach to warranty administration. You will work effectively with our aftersales team to ensure an efficient process.

This role will be a great fit for you if:

• You have previous working experience in an aftersales administration role (desirable, but we will be offering training)
• Kerridge experience would be great
• Motor industry administration experience
• Have a passion to work as part of a fantastic team to achieve induvial and team targets

Our Values & Behaviours

Rewarding

I am grateful. I am courageous. I am curious.

• We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.

Reliable

I am honest. I am attentive. I am trustworthy.

• Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.

Respectful
I am inclusive. I am resilient. I am kind.

• We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.

Research shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you have the necessary industry qualifications for the role, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!

Diversity, Equity, Inclusion and Belonging (DEIB)

At Rygor Auto, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.

Benefits for you

• Working for an official Great Place to Work™️.
• Working with our award-winning team – we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement Awards.
• Access to 100s of employee perks on Perkbox.
• Auto-enrolment pension.
• Access to our wellness programme and Employee Assistance Programmes.
• Mental Health First Aiders.
• Reward and recognition programmes, including our annual setting standards awards.
• Annual appraisals programme and progression opportunities.
• WeCare EAP (2nd opinions from GPs, 6-weeks free counselling)
• Enhanced maternity and paternity
• Menopause policy
• Manufacturer training.
• Rygor’s own online Training Hub.
• Long service recognition.
• Bonus opportunities
• Death in service benefit.
• Ongoing investment in company facilities and work environments.

About Rygor Auto

We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors.

Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in January 2023.

We have multiple industry and network awards under our belt and provide exceptional customer service, which Sets Standards. What’s more, we are officially a Great Place to Work™️, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.

Hiring Process

1. We shortlist CVs online, so make sure to include information about yourself that makes you stand out
2. A short screening call with our hiring manager or a member of our people team
3. Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better
4. If your application is successful, we’ll be excited to make you an offer

Support - If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed.

Apply Now