Mercedes-Benz Uptime - intelligence that keeps… | Rygor Mercedes-Benz
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Mercedes-Benz Uptime - intelligence that keeps your fleet on the road

07.03.17

Intelligent connectivity. For even more efficient vehicle usage.


One of the most important issues facing fleets is the need to maintain vehicle uptime. Mercedes-Benz have created the perfect solution that monitors your vehicles continuously whilst they are on the road. This ground breaking system feeds important data back to you, allowing you to proactively plan your vehicle's maintenance, maximising uptime.

Uptime will advise you of any repair and maintenance you can carry out yourself - removing costly workshop visits; as well as help you plan any maintenance issues into the vehicle's schedule so it does not affect vehicle uptime.

Mercedes-Benz Uptime is defining new standards with intelligent connectivity. Intelligent connectivity results in significantly improved vehicle scheduling, higher vehicle availability and high levels of proactive maintenance. The end result is your fleet maximises its earning potential.

Contact our truck sales team for more information on Mercedes-Benz Uptime. Alternatively click here for more information.

How you'll benefit:
  • See the status of each vehicle in your entire fleet in real time
  • Prompt information and clear indication of the recommended action when a repair or maintenance requirement is identified
  • Proactive planning control and efficiency for your workshop visits
  • Increased vehicle availability within your fleet
Mercedes-Benz Uptime

Real-time support for your fleet's repairs

Failure to carry out maintenance in a timely manner can increase wear to your vehicles and result in damage or a breakdown.

The Mercedes-Benz Uptime portal provides you with timely information and clear instructions regarding required maintenance tasks that are easy to carry out by yourself, helping you to avoid unnecessary workshop visits and repair costs. These tasks include, the manual regeneration of the diesel particulate filter, replenishing the operating fluids such as AdBlue® and correcting the tyre pressure.

Mercedes-Benz Uptime

Efficient management of repair and maintenance work

Any repair and maintenance requirements detected at an early stage are automatically reported to your selected Mercedes-Benz Service Partner. Using this information, the Service Partner will be able to bundle the pending repair and maintenance tasks together and contact you to schedule an appointment, minimising your vehicle's time off of the road.

Real-time transparency on the condition of the vehicles allows the workshop to prepare for your visit – ordering the required parts in good time, scheduling workshop capacity and drawing up the repair order. As a result, workshop visits and associated downtime are minimised.

Mercedes-Benz Uptime

Prevention of breakdowns

If a truck is likely to breakdown, you will immediately be informed by the Mercedes-Benz Customer Assistance Centre (CAC). Should an immediate repair be required, the CAC will first check that the required parts and resources are available at the workshop so that your vehicle can be repaired straight away.

The CAC will also help to arrange a workshop appointment that is optimally tailored to your vehicle route and transport assignments. The result is that your vehicle avoids a potential breakdown, it is repaired quickly with minimal interruption to your valuable schedule.

Powered by FleetBoard and based on real-time monitoring of your fleet, the revolutionary telediagnosis system significantly increases vehicle availability, prevents breakdowns and reduces workshop downtime. The fully automatic telediagnosis continuously checks the status of vehicles in real-time, detecting critical conditions at an early stage and clear instructions provided. If maintenance and repair is required, Mercedes-Benz will inform you and provide an optimal repair solution, tailored to your business needs.

Mercedes-Benz Uptime is available for the new Actros, Antos and Arocs and, thanks to the proactive care of your vehicles, it’s a real game changer. Contact our truck sales team for more information on Mercedes-Benz Uptime and see the benefits of keeping your fleet on the road.

Why Rygor?

With 11 branches throughout Berkshire, Gloucestershire, Oxfordshire, Somerset, West London, Wiltshire and Worcestershire, Rygor are a multi award winning specialist Mercedes-Benz van and truck Dealership.