Aftersales Business Support Team
We understand that the demands of running a business are high, which is why our aftersales business support team is here to help with your service and parts needs. At Rygor we believe in building strong relationships with our customers, getting out to your company so we can truly add value.
Our team is here to understand your business, its needs and how Rygor can keep your vehicles on the move. We make it our business to know what is going on in the industry and understand legislation, to enable us to offer you an exemplary customer service experience.
Lynne brings to Rygor a wealth of knowledge of the Commercial Vehicle industry, moving into her aftersales business support role in 2001. Lynn’s expertise lies in the parts arena and she truly understands the importance of the building relationships with her customers, so she can make sure Rygor is the right fit for you.
John lives and breathes the Commercial Vehicles industry and joined the team back in 2003, bringing with him a great deal of aftersales knowledge to benefit Rygor customers. For John, it’s about tailoring the vast array of services the Rygor team can deliver, to what your business needs. Getting out to our customers’ businesses and meeting with you and your team allows John to gain a real understanding of what matters to you most.
With nearly 40 years’ experience in the industry, Lynette is an expert in the aftersales field and makes it her mission to help keep your fleet on the road. Lynette believes in becoming an extension of your team, so she can understand what is important to your company and help maximise your vehicles’ uptime.
Richard is passionate about aftersales and is dedicated to working with you and listening to your specific requirements, so our team can offer you solutions which benefit your business. Like the rest of the team, Richard is supported by the entirety of the Rygor aftersales network, which is made up of 12 branches, to deliver to you, exceptional customer service which helps keep your vehicles on the move
A Commercial Vehicle aftersales specialist through and through, Andy has more than 25 years’ service and technical experience.
Andy heads up the aftersales business support team and is responsible for national and key fleet customers. Andy is passionate about service delivery and providing un-paralleled customer experience.
What makes our team different?
- The best team behind you – With more than 600 team members at Rygor, we truly have a wealth of expertise and knowledge which our aftersales business support team utilise to benefit you.
- Extensive coverage across the UK – With 12 Rygor sales and after sales branches across the country, along with the Mercedes-Benz UK-wide network, you can be sure that we’ve got you covered, no matter where you are.
- Rygor’s zero tolerance to downtime – Keeping your vehicles on the road is essential, which is why at Rygor we will accept all VOR into our workshops immediately and start work on them within two hours, minimising downtime.
- There when you need us – Many of our workshops are open 24 hours a day, so we can maintain your vehicles at a time which is most convenient to you and your business.
- Blue Chip Response Team – Rygor’s Blue Chip Response Team offers flexibility, so we can make sure that whichever Rygor branch you visit, we have the team to maintain your vehicle.
- High MOT pass rates – you can be safe in the knowledge that at Rygor we consistently achieve one of the highest MOT pass rates in the country and with dedicated ATF lanes, whatever your vehicle, we can get you on the move.
- The full range of Mercedes-Benz Commercial Vehicle vehicles – we are experts in aftersales care for the entire Mercedes-Benz van and truck range and can also service all other makes and models.
- The right part – We always use parts which were made for your vehicle.
Mercedes-Benz GenuineParts have been designed specifically for your vans and trucks and at Rygor we keep a huge stock range and deliver twice daily, to make sure our expert technical team can get you on the move even sooner.
The team is always on hand to meet and speak with you and will also give you a direct number, so you can rest assured that you have a dedicated, single point of contact with us. Covering the whole of the UK, John, Lynne, Lynette and Richard will be more than happy to meet with you to see how we can help with your parts and servicing needs.
Email: BDT@rygor.co.uk today and take a look below to find out more about our team.